Professional Service Quality

It is managed with processes defined with an understanding of efficiency and quality in all the processes done between picking up your textile and giving it back to you.

Several big projects that are economically meaningful are brought to life with care at Istanbul Laundry. The outstanding features of Istanbul laundry are its getting faster and professional in practical applications, supplying wholesale material, services, energy and chemicals, mass human resources management, team-work applications, resource timing management, ability to create a synergy with other companies under the same roof, control and tracking systems, its machines that are renewed constantly and its experienced employees that go through regular training sessions. Only this way, it is possible for us to offer our better quality services with better prices.

In order to get the water and steam that is used in a suitable way, again sensitive procedures at the industrial level are done. The flow of the water is measured twice a day and the elements in the structure of the water are analyzed everyday. By this way, a higher efficiency is got from the detergant and the machines, and the using periods of textiles and machines are increased. High-cost investments have been done in order to take the energy loss to the lowest levels and manage the waste in a way friendly to the environment. According to the type of textile that is washed and the special demands of the customer, special programs that are designed by specilists are used. The special choices on the flow level of water, mechanical washing features, the chemicals that are used, drying, ironing, folding processes are done by specially-trained authorized advisors.

Cost Prevision and Reporting Convenience: Since the washing services cover all the stages including the delivery, you may keep your costs on the cleanliness of your textile under control with a single receipt and you may use this cost in your tax arrangements.

When you operate a laundry place in your own facility, you would take risks and have several costs that are not foreseen. The occupancy rate of your facility affects the cost of the laundry on the basis of units. For this job, you would need to assign a seperate area that will stay idle most of the time and some employees. You would be directing the resources that could be used in the facility, to an expensive investment where the yield is indeterminite and also would be undertaking several burdens like maintenance, installation, operation costs etc. Your up-to-date inventory records and loss rates cannot be followed up as needed. Most of the time, it would not be possible for you to assign the required trained specialists that would provide information in case of emergency and make the decision to take the proper procedure.

When you work with Istanbul Laundry, you can keep track of all the final costs of your expenses and discard several hidden costs and risks. Thanks to the information that you provide, the measurements done, and statistics kept in Istanbul Laundry, you can track the situation of your textile in a timeline and plan your expenses ahead of time.

You can rent the textiles you need without making any fixed investments from Istanbul Laundry if you like, and get a tax break for the rental costs.

Customer-focused Special Services: In saving the laundry at the customers place, carrying them to Istanbul Laundry and delivering them back, we use container cars and delivery vehicles with lifts that are designed for the job. By this way, a mix-up of the laundry and their contact is prevented and the assortment for the customer is easier. Dirty textile acceptance, stacking and clean laundry delivery inside the facility are all done in different ways. Dirty and clean laundry pass the process paths without ever getting next to each other. Our hygiene precautions satisfy all requirements within the scope of BGR 500.

Lapauw brand washing machines are used in our facilities. These machines provide us with the opportunity to use different programs and detergants for every type of textile. Depending on the situation and needs of the textiles that come from our customers, they are processed with procedures with different features. Thanks to our labeling system, the processes are done to every piece of laundry can be tracked from the moment of delivery. Sorting and washing operations depending on the type of the textile are done automatically in full under the supervision of specialists. In colored and white laundry, possible changes are tracked by light tests before and after the operations. The laundry that needs the drying process, are processed through programs that do not wear the textiles and leave them completely damp or damp at a certain level depending on the next process.

Ironing and folding processes that are like the display case of the job we do, are again done in completely automatic machines and according to the customer demands within the range of delicate settings. From the steam disinfection to towel folding, it is possible to work according to the customer's needs. Textiles that go through our Jensen brand irons and folding machines are packaged and delivered clean like new and looking great.

The textiles that cannot be ironed automatically, like employee clothes, are ironed with care and without having the pressure of time by specialized employees manually, or in press machines after washing or dry cleaning processes, and finally delivered on the hanger without getting wrinkled. Our measure of quality in the jobs completed is to have the clothes looking flawless.

Our control systems during these processes guarantee that the extra processes are done for the pieces that are not completely free of stains, that has differences in color, or has a deficiency in their scent, ironing or folding. In the same manner, when a wear, stain that cannot be removed with standard processes or a tear is spotted in a textile, the situation is reported to the customer and information on the necessary procedures are provided.

Qualified Human Resources: All the employees that work in our facility are determined to complete a job on time and complying with the determined quality standards. The regular training sessions that are provided include both the technical subjects and the working discipline that fits our institutional vision. All units report the daily job they did, the difficulties they faced and the solution methods. Our supervisors and specialists are the people that served in laundry place management and technology for years in different institutions. It would be enough to look at the quality of the jobs that are delivered in order to see the highness of workplace satisfaction and how our employees stand behind the job they do.